Frequently Asked Questions
Everything you need to know about our fine Parian China and handcrafted home goods.
Where is Belleek Pottery manufactured?
Every piece of authentic Belleek Parian China is handcrafted at our historic pottery in Belleek, County Fermanagh, Ireland, using techniques passed down since 1857.
How do I know if my Belleek piece is authentic?
Authentic Belleek products feature our world-renowned trademark stamp on the base. The color of the stamp varies depending on the era of production, which also helps in dating vintage pieces.
Is Belleek China dishwasher and microwave safe?
While our modern tableware is durable, we recommend hand washing our delicate Parian China with mild detergent. Pieces featuring gold or platinum accents should never be used in the microwave.
Do you ship internationally?
Yes, we ship our handcrafted pottery worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for fragile items?
We offer a 30-day return policy. If your item arrives damaged during transit, please contact our customer service team immediately with photographic evidence so we can arrange a replacement.
Can I include a gift message with my order?
Absolutely. During the checkout process, you can select the gift option to include a personalized message, and we will ensure no pricing information is included in the package.